Hellwig 1909 Silent Support System, Special Design Helper Spring Kit

The Hellwig 1909 Helper Spring Kit has garnered a mixed reception from users, with experiences varying depending on factors like installation difficulty and the product's performance. Many customers praised the customer service provided by Hellwig, especially when it came to resolving missing parts, which seemed to be a frequent issue. The service team received commendations for prompt assistance, with some users reporting parts sent out via next-day air without hassle. On the installation front, while some users managed to complete the task within 3-6 hours, others found the instructions to be basic and lacking precision, leading to confusion during the installation process. This has made the kit less suitable for those uncomfortable with do-it-yourself jobs. Key challenges included working with unique bracket requirements for each side and a need for further modifications, which left some feeling that the kit did not match the description provided. The performance of the springs has also drawn varied feedback. While some noted improvements in handling and load management, others experienced disappointment as their trucks still sagged under similar loads, despite the new additions. A few mentioned that the springs resulted in an unsatisfactory increase in ride height or a ride that was noticeably rougher than expected, leading them to reConsider their choice and possibly opt for air springs instead. Overall, the Hellwig 1909 Helper Spring Kit seems ideal for those who are mechanically inclined and prepared to tackle an installation, but it may fall short for those who prefer a straightforward, bolt-on upgrade for their towing needs. **